FAQs

Duke Professional Management LLC

  • How long have you been in business?

    We have been in business for more than 25 years.
  • What is your mission statement?

    We provide professional management for residential condo associations in Sarasota and Charlotte counties. We focus on maintaining and, when possible, increasing property value while meeting the needs of condo owners. With our extensive experience and trusted network of vendors, we ensure all properties are well-managed and cared for.
  • What services do you offer?

    We offer a comprehensive range of services for condo association management, including budgeting, bookkeeping, financial management, maintenance, dues collection, vendor coordination, risk management, fire inspections, communications, rule enforcement, and regular site inspections to identify property needs.
  • Are you licensed and insured?

    We are fully licensed and insured. Bernard, our principal, holds licenses as a Florida condo association manager and a Florida real estate broker.
  • How many condo associations do you currently manage?

    We manage a total of 20 condo associations throughout Sarasota and Charlotte counties.
  • What other qualifications do you have?

    We bring extensive expertise to our work. Bernard holds a Bachelor of Commerce in Business Finance and Industrial Psychology, an honors degree in Marketing, and a master's degree in International Relations. He is also a Distinguished Toastmaster and is highly skilled in applying Robert’s Rules of Order to conduct effective board meetings.
  • Who are your vendors?

    We work with experienced, reliable, and reasonably priced vendors, many of whom we have partnered with for over 25 years. We also collaborate with vetted vendors from Business Network International (BNI), ensuring high standards and accountability.
  • Are you up to date on condo association laws?

    We stay current with all condo association laws through continuing education and regular attendance at educational sessions offered by attorneys.
  • How can we reach you?

    You can reach us by phone or email at our office. We also provide our cell numbers to board directors for urgent matters, ensuring quick and direct communication.
  • What is your response time?

    We take pride in our responsiveness, usually returning phone calls and emails the same day, and always within 24 hours.
  • How often do you conduct inspections?

    We personally inspect all properties at least once a week, or more often if necessary, to ensure everything is maintained to a high standard.
  • How do you handle financial management?

    Financial management is a core strength. We create budgets, monitor actual expenditures against them, and address discrepancies promptly. Our bookkeeper uses QuickBooks to maintain accurate records, and we produce monthly and quarterly reports. We can also provide documentation for CPA firms to complete tax filings. Timely dues collection ensures strong cash flow.
  • How do you manage maintenance projects?

    We prioritize preventative maintenance to keep major systems operating efficiently, reducing costly repairs and ensuring smooth operations throughout the year.
  • How do you respond to emergencies?

    Emergencies are handled immediately. We assess the situation and contact the appropriate vendor to resolve the issue quickly. Our vendor network includes those who can operate after business hours when needed.
  • What sets you apart from other condo association management companies?

    With over 25 years of experience in residential condo association management and over 45 years of combined real estate expertise, we stand out for our professionalism, prompt issue resolution, and effective systems. We maintain detailed vendor and homeowner databases for quick communication and follow-up consistently, providing quality service at a fair price.
  • Do you provide references?

    References are available upon request and can provide insight into our services and professionalism.